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How to booking an hotel with

To choose hotels. To help our customers to choose the right hotel, we give them the prices for each room type, besides location, distances from landmarks, detailed description and comprehensive pictures of hotel and rooms (often we also provide a video). Once you enter on the online hotel page, you are in the Hotel Description page, which contains the address, location, distances from landmarks, hotel's description, hotel facilities and the room rates . From this page you can enter the number of rooms to book and proceed to reservation. Or (if you want more information) you can click on the Rooms Description. In this way, you go to another page where there is complete information on rooms, plus there are photos, both of the rooms and of the hotel.

The data required to book

Selecting the number of rooms (next to the price) and clicking on Book, it appears a new page where you can check if that dates are correct, and if the number of rooms are right. Clicking again on Book you go on the Reservation Form. On this page the customer enters its data: his name (and name of the other people that will staying with him at the hotel), address, city, zip, nationality , telephone, mobile and email. The fields marked with an asterisk (*) are required, to go forward in booking these data must be filled.

Arrival time of flight

Still in the reservation form you should put the likely time of arrival and any notes or special requests. In particular, if the arrival of the aircraft is scheduled for late afternoon, you should carefully specify the arrival time (scoring an extra hour for safety). When the plane arrived, if he is late or if it's an hour in the evening, please call the hotel and confirm that you are coming (you can find the hotel phone number on our booking final confirmation).

How to get the voucher

Immediately after completion of the booking, you see a screen message confirming the submission of the reservation and providing you the reservation code. This number will then also used to see online the status of your reservation, or for an eventual cancellation. At the same time you receive an email confirming the receipt of your booking. At this point it is necessary a small range that serves our employees to do all the necessary checks. As soon as it is arrived the hotel formal approval, you will receive an email containing the final confirmation and a voucher to be presented to the hotel upon arrival.

If you book while you are traveling

If you book while you are traveling, and if you forecast that you cannot receive the confirmation or that cannot print the voucher, during your booking you can request to receive confirmation via SMS. In this case, when you arrive at hotel simply present your passport and say the number of booking.

Short waiting for final confirmation

When you have completed your booking online, there's a few minutes to wait for final confirmation. However, please note that your reservation has already been successful and that there are possibilities of 99.9 percent that the reservation closes successfully. Usually we send the confirmation in a few minutes, only sometimes you can 'get to wait an hour or two (only if the hotel staff is slow to confirm to us).

Check the time in China (look at the right column on the hotels page)

What time is it in China when you make a reservation? It is one thing to be considered which may affect on the response time. For example, if when you make your booking, the time in China is the 3 am, maybe the confirmation comes some hours after than expected (this is because at night the hotels come a little slow to respond). Knowing the time of China is very easy: when you are consulting the hotels list, look in the right column. There, just below the weather forecast, there is the time of China (and of your computer). However, to name a few, when in China is 18.30 pm, in Italy and France are 11.30 am, in New York are 5.30 am, in London are 10.30 am, in Buenos Aires are 7.30 am, in Melbourne are 21.30, in Ottawa are 5 am, at Cairo and Istanbul are 12.30, in Moscow are 14.30.

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